PDA

View Full Version : Customer Care


Pages : [1] 2

  1. First Bill
  2. I opened a direct debit like Smart asked for but
  3. Estimated connection date?
  4. Itemised billing???
  5. Account password
  6. Moving house in the next few weeks
  7. I don't understand this....
  8. Problems with Smart
  9. Another direct debit mandate with the bill?
  10. Joe G
  11. Sky by wire?
  12. Smart are doing an amazing job.
  13. broadband password
  14. Lots of Mess ups and broken "Promises"
  15. Activation Question
  16. Switching to smart
  17. Broadband still not activated 2
  18. Smart Account - Current Bill Details
  19. How long does activation take?
  20. Direct Debit?
  21. Code of Conduct for Complaint Handling
  22. Still not activated
  23. Price rates on phone calls
  24. Stuck between Eircom and Smart
  25. 1 month and still waiting!
  26. More than one month and waiting!
  27. Getting $%**&: Off!!!!!
  28. gone
  29. Ridiculous Service...
  30. barring outgoing calls
  31. Ridiculous Service Part II
  32. Waiting for connection
  33. All for just €35 (incl VAT)????
  34. Santry Exchange issue resolved?
  35. Anybody out there?
  36. Possible to move your Smart A/C to another location?
  37. weird
  38. Changing ISP.
  39. Process steps: Eircom to Smart
  40. Process Steps: NON Eircom to Smart
  41. Please Help
  42. moving house
  43. abandon hope all ye who enter!
  44. Broadband Roll-out??
  45. I am THE most annoyed with SMART service !!
  46. Eircom to Smart (Dolphins Barn Exchange
  47. I am not The most annoyed...YET
  48. Tired of waiting
  49. Do I have to change number again???
  50. Game golds here
  51. dl & ul capps
  52. signing contract over to flatmate
  53. Faulty Ayolnk modem sent over 2 months ago
  54. along time waiting caherdavin exchange
  55. Why Am I Being Billed So Soon?
  56. Bill details not available
  57. CS toy - straight to vmail
  58. Bafflingly botched billing bungle
  59. Smart and direct debits
  60. Wrong number?
  61. its wrong
  62. Why are Smart selling my details to Phishers?
  63. Please Help, cant get connected.
  64. Moving house - can I transfer?
  65. How hard is it to activate a phone line???
  66. Hassle getting smart to deliver a broadband modem
  67. Unsigned letters from Smart
  68. My first Post - A Complaint!
  69. What to do with my modem?
  70. What happens to my order if it cannot be delivered?
  71. Is Caller id available free of charge?
  72. New House Connection...Smart Vs Eircom
  73. The WORST INTERNET PROVIDER
  74. Note: Paying by Credit Card using the Smart Website
  75. So far so good .... I hope
  76. Customer Service Shambles
  77. it just might not happen
  78. Will there be an announcement?
  79. Eircom going to Smart exchanges and physically disconnecting Smart Broadband
  80. Latest news & what next...
  81. Cps Wlr Llu Wtf!
  82. Finally, some answers from COMREG,
  83. I can ring my landline, but phone isn't
  84. the Email Address of Eircom's CEO:
  85. Comreg's UAN search facility
  86. Will we still need 7 days cooling off period
  87. Broadband in Rush, Co. Dublin
  88. lost password
  89. Still no phone/BB in Clontarf,
  90. Possible phishing scam
  91. Eircom Sales Rep Rang Door Bell
  92. Anyone contacted by newtel ?
  93. Just signed up
  94. changing name on bb contract
  95. Upgrading to Smart Broadband Plus
  96. Any straight answers for LLU customer?
  97. new bb plus customers
  98. Online Account Information
  99. No money back for this month for LLUs
  100. This is a joke
  101. updated bill for October?
  102. Porkies
  103. Any Info On Dfsa Free Telephone Allowance
  104. What is going on?
  105. 1800 718555 - hours
  106. Anyone received a bill lately?
  107. Broadband order complete not received modem
  108. more than 9 weeks and still counting!!!!
  109. Registering for My Account
  110. New Broadband Plus customer
  111. Welcome letter etc
  112. Do you have to renew your DD after 12 months?
  113. full charges for October?
  114. Waiting for modem
  115. modify account details
  116. What is up
  117. Remember the disconnections at the start of October? I'm still disconnected!
  118. No Sign of Router
  119. Galway: Phone got diconnected TODAY
  120. Phone line held at ransom!?
  121. Does Smart CS dept close for lunch?
  122. how to confirm appointment
  123. Is the freephone number broken?
  124. Mysterious multi-hour long calls on bill.
  125. I am going to cancel
  126. Moving house - can I transfer contract
  127. Hello??????
  128. broadband upgrade request
  129. Suggestion
  130. over charged on bill
  131. info needed please.
  132. Smart plans for Carrigaline?
  133. Missperception or not?
  134. smart freephone number gone
  135. Non payment due to fund shortfall
  136. FAO: Billing Department - Refund due to no service in October '06
  137. Termination fee
  138. Replacing adsl modem with wireless.
  139. When are bills actually being posted?
  140. A Summary of complaints
  141. Free Line Rental
  142. Billing Anomalies
  143. Major Outage! Tues Night!
  144. still waiting for modem and welcome pack!!
  145. no phone/B.B. service since 25/06
  146. Anticipated wait time: Limerick/Castletroy?
  147. New phone number is working, but no sign of modem yet
  148. Smart reneges on free TV at parkwest?
  149. Customer Care Service
  150. Cork Wait times
  151. Do Smart actually want new customers?
  152. Terms & Conditions / No Valid Data for this Phone Line
  153. Moving to Smart, do I need to change my number?
  154. Wireless Modem that comes with Smart
  155. Username and Password for broadband
  156. Thinking of becoming a smart customer
  157. online bill payment
  158. Few questions before I move to Smart
  159. Customer Query
  160. Cork order posted 20 of july today connection ? NO order CANCELLED SOMEHOW
  161. Smart Sales Dept Nightmare
  162. Ordered Smart on 18th Oct - Customer Service Contradicting Themselves
  163. Universal Account Number?
  164. Thinking of getting Smart Broadband
  165. my smart account registered with the wrong phone number
  166. Changing Phone Number
  167. Contract Nullify
  168. How long does this usually take?
  169. internet down - no word from customer support
  170. Broadband Order can someone look into it for me.
  171. New Billing for existing clients - some Q's
  172. Eircom Bill Query
  173. The cost of Smarts freebroadband offer.
  174. Moving from BT to Smart - Advice?
  175. Smart076 Website and VoIP Service
  176. changeover from eircom to smart
  177. Bill
  178. Delete this post please
  179. broadband charged 75e after first month
  180. Broadband installation times
  181. Account reg form still not working
  182. Is anyone answering phones today?
  183. Broadband Outage:
  184. unable to get Connection to Smart
  185. Smart Telecom Service
  186. I'm starting to get :mad: :mad: :mad:
  187. where's my bill?
  188. No security on 'Change Direct Debit details' form?
  189. Something wrong with the "My Account" section
  190. Shankill exchange
  191. why isnt tech support available saturday
  192. Eircom is disconnected but smart modem hasn't arrived
  193. third bill received but no debts on the bank account
  194. Wireless router?
  195. contract termination
  196. Got Charged Twice - Customer Service Please Look In
  197. Absolutely useless Customer Care.
  198. Sign up bonus offer
  199. Beware the strings attached to the new packages
  200. Contract mistake
  201. Alternitive to (expensive) low call numbers
  202. Still waiting for my modem!
  203. BT to Smart
  204. Changing my personal details on the website
  205. landline
  206. Signup and travel coordination
  207. Is Direct Debit Working??
  208. Billing issue
  209. What a crappy website!
  210. Customer Care geographic number
  211. Cabra
  212. Phone line disconnecting multiple times in 1 day
  213. Cancellation fee
  214. is it possible to onlt upgrade ur upload speed?
  215. Wifi modem ?
  216. Joining smart from a brand new line
  217. MySmart Password
  218. Transfer Smart contract to the new house
  219. A little clarification?
  220. New €2 Charge for Itemised Billing.
  221. My account not working
  222. Bill Itemisation Amendments
  223. Old phone number in My Account
  224. Broadband active / Password required
  225. Bundles!
  226. Old customers on the free rental being ripped off as we cannot upgrade.
  227. PDF Bill Download Broken
  228. Old Account Woes...
  229. email tennis with Customer Care!
  230. Line Rental Eircom Switchover
  231. Check details
  232. Cancellation Procedure?
  233. Caller ID
  234. Letter from debt collection agency (fix this asap)
  235. has anyone viewed
  236. my broadband speed
  237. Cancelling and leaving the country
  238. Is this what Smart has to stoop to to attract customers?
  239. Phonecalls on Smart
  240. Smart Customer without Broadband ?
  241. Smart's total lack of professionalism
  242. Got a text from smart today.how long?
  243. Wow! Smart
  244. Smart DD rip off
  245. overcharged anyone???
  246. Cannot register for "My Account"
  247. Does old customer upgrading = new 12 month contract?
  248. First Bill must be wrong
  249. oh well
  250. Threatened by debt collection agency for cancelled account