Short outages effecting all users - 17/02/06

[colm]

Hi,

Due to hardware failure all DSL users will have experienced two 2-3 minute outages earlier today at approximately 12:30 and 13:30.

An engineer is now en-route to replace the faulty hardware which caused these outages.

We expect the replacement to lead to a 5-10 minute outage sometime between 15:30 and 16:15.

I'll post an update once this work in complete.

Sorry for the inconvenience.

[EJay]

This work has been completed - outage time was approximately 3 minutes.

Ejay.

[johnmd]

everytime I went out, I came back to be notified that I have been connected at 3.5MBs this has happened on more than 4 occasion, I am somewhat surprised that smart seems to be haiving probs with all this new techie equipment

[Dub45]

everytime I went out, I came back to be notified that I have been connected at 3.5MBs this has happened on more than 4 occasion, I am somewhat surprised that smart seems to be haiving probs with all this new techie equipment

The hardware failed! Cant blame Smart on that - the positive thing was they communicated quickly with their customers which cannot be said of many isps.:)

[TimTim]

Total downtime of ~6 mins.

You gotta be proud of that guys.

[EJay]

Johnmd - Keep it civil please - we are glad of the input from everyone on the board - but this does not mean we are going to allow off topic rants and dig's aimed at other users of the board.

Please tone it down a bit.

Ejay.

[JoeyJoeJoJnr]

Total downtime of ~6 mins.

You gotta be proud of that guys.
Aye, gotta agree there! Very impressive. I have to say I hardly noticed anything, apart from my MSN logged out on me and pages stopped loading for about 30 seconds. Fair play lads, keep up the good work!!! :)