Missing emails again

[shayser]

Here's the log for one particular message:

00000002 00002CAD 07/04/2009 17:50:50 EHLO xxxxxx.ie ---> 250 HELP
00000002 00002CAD 07/04/2009 17:50:50 Starting delivery of RNYG9DA153E8
00000002 00002CAD 07/04/2009 17:50:50 MAIL FROM:<xxxxxx@xxxxxx.ie> ---> 250 Sender ok
00000002 00002CAD 07/04/2009 17:50:50 RCPT TO:<orders@sundaytimeswineclub.co.uk> ---> 250 Recipient ok
00000002 00002CAD 07/04/2009 17:50:50 DATA ---> 354 Ok, send the message
00000002 00002CAD 07/04/2009 17:50:52 . ---> 250 Ok: queued as 2508BE55A6D
00000802 00002CAD 07/04/2009 17:50:52 Completed delivery (1 of 1 recipients) of RNYG9DA153E6~smtp_mysmart_ie (0 failed, 0 will retry)
00000002 00002CAD 07/04/2009 17:50:52 RSET ---> 250 ok
00000002 00002CAD 07/04/2009 17:50:52 QUIT ---> 221 Asta la vista

Message leaves the server, but doesn't reach recipient. Messages will normally reach this recipient. Would it be possible to check this out? Thanks.

[shayser]

The above is an example, there are others. As the log shows, the message leaves our server, next stop the Smart server. Could you have a look at this? Thanks.

[EJay]

Hi Shayser,

That email was delivered successfully to the valid mx record listed for the domain.


2009-04-07 17:49:43.723524500 info msg 3136085: bytes 57801 from <xxxxxxx@xxxxxxxxx.ie> qp 50495 uid 1007
2009-04-07 17:49:43.771340500 starting delivery 3226062: msg 3136085 to remote xxxxxxx@sundaytimeswineclub.co.uk
2009-04-07 17:49:43.771404500 status: local 0/20 remote 4/120
2009-04-07 17:49:44.456082500 delivery 3226062: success: 85.158.137.83_accepted_message./Remote_host_said:_250_ok_1239122984_qp_9863_server-8.tower-140.messagelabs.com!1239122983!10911674!1/
2009-04-07 17:49:44.466015500 status: local 0/20 remote 3/120
2009-04-07 17:49:44.466132500 end msg 3136085

[shayser]

Great. Thanks a million.